What the Arcade Community Says

What our customers say about their arcade experience with Crown Arcades

4.8 /5

Based on 20+ reviews

EXCELLENT
5 Star
85%
4 Star
10%
3 Star
5%
2 Star
0%
1 Star
0%

Share Your Experience

Have you purchased from Crown Arcades? We'd love to hear about your experience.

Write a Review

What Our Customers Say

Real reviews from real customers across the United States

"I was hesitant about ordering a custom Mortal Kombat cabinet sight unseen, but the 50/50 payment plan let me commit without the full risk upfront. The build quality is genuinely arcade-grade, not the garage-grade stuff I'd seen elsewhere. I'm already pricing out my second machine."

Austin, Texas

J. Garrison

"The pinball machine showed up spotless and fully dialed in, no adjustments needed on my end. The setup crew clearly knew what they were doing and walked me through the maintenance basics before they left. Worth every dollar for the peace of mind alone."

Scottsdale, Arizona

R. Whitfield

"Shipping ran a few days behind the original estimate, which was the only frustrating part of the process. Once it arrived though, the cabinet played flawlessly right out of the crate. I'd still order again given how the machine itself turned out."

Tampa, Florida

D. Castellano

"Crown Arcades restored my old Pac-Man cabinet and it looks better than the day I bought it new. The cabinet artwork, the sound, the responsiveness of the controls — all of it feels authentic again. This is the kind of craftsmanship you don't find just anywhere."

Charlotte, North Carolina

L. Tarheel

"Upgrading our home theater with the Street Fighter cabinet was the best call we made all year. It's become the centerpiece of every party we host now, and people genuinely line up to play. The 50/50 split made the bigger purchase feel manageable instead of overwhelming."

Denver, Colorado

M. Beauchamp

"We added a commercial air hockey table to the taproom and customers gravitate straight to it. The install was clean and fast, and the build feels genuinely heavy-duty under constant bar use. Exactly the kind of durability we needed for a high-traffic space."

Nashville, Tennessee

C. Whitlock

"Six pinball machines in and Crown Arcades is still our only call for new inventory. Every unit has been reliable, professionally installed, and a direct driver of repeat foot traffic for us. Their support team responds fast whenever we need service, which matters a lot in this business."

Phoenix, Arizona

The Lucky Pin Lounge

"The custom racing cabinet exceeded what I expected for the price point by a wide margin. Communication throughout the build was clear and the final product matched the spec exactly. Smooth process from quote to delivery."

Sacramento, California

P. Guerrero

"Finalizing the custom specs took more back-and-forth than I anticipated, which tested my patience early on. The finished cabinet ended up being worth it, but I'd recommend locking in every detail before signing off. Once built, the quality spoke for itself."

Columbus, Ohio

A. Fenwick

"The NBA Jam cabinet is now the centerpiece of my garage and it has not disappointed once. The nostalgia hits exactly right and the gameplay is completely lag-free. Paying half upfront and half on delivery made it an easy yes."

Boise, Idaho

K. Nordstrom

"The 50/50 payment plan is genuinely what convinced me to pull the trigger on a premium Stern pinball machine. Knowing I wasn't locked into the full balance before seeing the unit gave me real confidence in the company. Delivery was flawless and the machine plays exactly as advertised."

Raleigh, North Carolina

S. Holbrook

"The foosball table we ordered is commercial-grade in every sense, sturdy legs, solid rods, no wobble. It's exactly what our rec room needed for serious play. Installation was quick and the team left zero mess behind."

Portland, Oregon

T. Renquist

"These guys understand arcades on a technical level that most retailers simply don't. My collector pinball machine runs like it just left the factory floor. Between the craftsmanship and the support, I felt like a priority the entire time."

Las Vegas, Nevada

J. Delgado

"There was a minor hiccup getting the remote setup configured correctly at first. Their support team resolved it the same day without making me wait around. The machine itself has run perfectly ever since."

Indianapolis, Indiana

W. Carmichael

"Crown Arcades delivered exactly what they promised, no surprises and no excuses. The cabinet quality, the packaging, the install — every step felt premium. This is what buying an arcade machine should feel like."

Atlanta, Georgia

B. Osterman

"We ordered electronic darts for our basement bar setup and the install couldn't have gone smoother. Build quality is solid and the calibration was spot on out of the box. Zero complaints after several months of regular use."

Salt Lake City, Utah

E. Madsen

"Our customers come back specifically for the machines Crown Arcades installed in our lounge. The 50/50 payment structure made expanding our floor a lot less risky financially, which matters when you're scaling a venue. Best investment we've made for driving repeat foot traffic this year."

Charleston, South Carolina

Riverside Arcade Bar

"The custom multicade completely transformed our basement into an actual destination. Friends come over now and genuinely don't want to leave. Every game on it runs smooth with zero glitches."

Minneapolis, Minnesota

G. Pedersen

"Communication was fast and detailed throughout the entire ordering process. The machine arrived in perfect condition with no cosmetic damage at all. I'd recommend Crown Arcades to anyone serious about quality."

San Antonio, Texas

N. Lozano

"My Stern pinball purchase was seamless from the initial quote all the way through install. The 50/50 plan took the financial pressure off a purchase this size. I'm already planning where my next machine is going to go."

Boulder, Colorado

H. Vandermeer

"The courier dropped the ball on the delivery timeline, but Crown Arcades didn't let that become my problem. They shipped a replacement part immediately once the issue was flagged. Their response time genuinely saved the experience."

Richmond, Virginia

O. Kincaid

"The restoration work on my vintage cabinet is genuinely museum-quality. Every detail, from the artwork to the internal wiring, was handled with real care. These are true arcade craftsmen, not just resellers."

Tucson, Arizona

F. Sandoval

"Our brewery taproom added a commercial-grade foosball table and it's holding up perfectly under heavy nightly use. The build quality is clearly built for venues, not just home use. Installation was fast and professional."

Madison, Wisconsin

I. Wojcik

"The custom cocktail cabinet fits my space perfectly, which I honestly didn't think was possible given my layout. Crown Arcades handled the planning and measurements flawlessly from the start. Couldn't be happier with how it turned out."

Albuquerque, New Mexico

V. Trujillo

"The air hockey table install was quick, professional, and left without a scratch on our floors. It's become the favorite addition to our man cave by far. Quality feels well above what we paid."

Spokane, Washington

Q. Rasmussen

"Genuine parts, real technicians, and honest pricing from start to finish. This is exactly how buying an arcade machine should work. I never once felt like I was being upsold or rushed."

Baton Rouge, Louisiana

Y. Moreau

"The premium pinball machine I ordered matched the premium service I received throughout. The 50/50 deposit structure gave me confidence to invest without the full financial commitment upfront. Crown Arcades has earned a customer for life."

Omaha, Nebraska

Z. Brandt

"The cabinet arrived earlier than the quoted delivery window, which was a welcome surprise. Build quality speaks for itself the moment you start playing. Already telling friends to check them out."

Tulsa, Oklahoma

U. Drummond

"My collection just got its crown jewel with this latest purchase. The craftsmanship is flawless and the delivery process was just as smooth. Couldn't ask for a better buying experience."

Knoxville, Tennessee

X. Prentiss

"Setup took longer than expected due to tight space constraints on my end, not theirs. The team adapted on the fly and made it work without complaint. End result was exactly what I wanted."

Reno, Nevada

C. Jaramillo

"Crown Arcades turned my empty garage into the best room in the entire house. The 50/50 payment option made committing to a premium machine an easy decision. Every guest who visits asks where I got it."

Lexington, Kentucky

S. Kavanaugh

"I ordered remotely without ever seeing the machine in person, which felt risky at first. It arrived exactly as described with zero surprises or hidden issues. Their photos and specs were completely accurate."

Anchorage, Alaska

R. McAllister

"Crown Arcades restored confidence in buying arcade machines online again. The communication was constant and the final product exceeded the photos they sent. I'm telling everyone I know in the hobby about them."

Hagerstown, Maryland

E. Stallworth

"Reliable communication, fast shipping, and a machine that plays better than the original I grew up with. The team clearly takes pride in what they build. Highly recommend for anyone serious about quality."

Des Moines, Iowa

T. Bauerlein

Shopping Cart
Scroll to Top